FAQ

Top Questions by Interested Clients…

Most of our clients have a lot of questions about what we do and how it works. Being a new concept in the construction industry, we can’t say we’re surprised, but we do want to make sure you get your questions answered!  If you don’t see the answer you need below, please call or email us for more information!

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  1. Are you insured?

    Yes!  We are an insured, limited liability company.

  2. Do you provide free consultations?

    We do!  Let’s plan a 30 minute meeting to discuss your needs. We’ll bring the coffee! …especially if it’s early in the morning. 

  3. What kind of work do you do?

    We specialize in a wide-range of tasks from basic errands to project management. If you don’t see the tasks you need help with on our home page, please don’t hesitate to ask.  Most likely we can accommodate your needs, even if it’s something we haven’t done before!

  4. How do I decide which service level is right for me ?

    Our service levels are separated by task type.  Essential Services include basic errands or site assistance, where you are still managing and we’re an extra set of hands. Professional Services focus more on tasks that would typically be completed independently, by a manager.  

    The short & sweet…If more than 50% of your tasks fall into either of those categories, we suggest you start with that service level and upgrade/downgrade if/when needed. 

    All that being said, we try to be flexible and affordable with our services and give you the best of both worlds!  The Professional Service level includes all of the Essential Services at the fee stated on the home page.  If you use the Essential Service level, you can add up to 5 hours of Pro Services to take care of those small management tasks, like meeting with a client to go over selections or meeting your electrician to go over the changes made by your client.  

  5. What’s the benefit of hiring a company like yours ? 

    Being a task/time oriented company, you save by getting help when you need it with short-term contracts. Most small companies don’t have the budget for full-time employees, but still need help. They’re forced to go without or hire someone and pay for daily scheduled hours. On top of that, the construction/design industry is rarely consistent and often companies will have high labor needs that drop significantly between projects. With Builder’s Pro you only purchase the time you need, for as long as you need it! You can hire us for as little as 10 hours per month, one month at a time.

    Plus, we don’t just take care of your tasks, we take care of everything!  As a contract company, we take care of our taxes, mileage, insurance, company vehicle, time sheets, legal docs and all the labor that goes with it.  All you have to do is sign a contract/statement of work and tell us when and where to show up!  It’s just that easy.

  6. Why do I have to sign a contract?  

    Since we require payment in advance and we will potentially be working with your company’s sensitive information, we wanted to put our best foot forward and let you know that we value your privacy…and of course your money.  Our contract allows us to create a clear guideline on how we plan to work together. 

  7. Why do you charge in advance ?  

    Our schedule is the most crucial part of our business.  It’s what allows you to get the help you need, when you need it.  Paying in advance guarantees the hours you purchase and also let’s us schedule/contract open hours. 

  8. Will you provide a work log for completed tasks?

    Yes!  With each invoice you’ll receive a work log for the previous month.

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